## Monday, December 28, 2009

### It Fixed it for me - lxcgtime.dll error

I had a client come to me with a Windows Vista 64 bit laptop that displayed an error on startup.
The error was related to a file lxcgtime.dll. It appears that it is a file related to a Lexmark printer the user had installed but no longer uses.

I read about the possibility of copying the file from another pc and putting it in the same location (C:\WINDOWS\system32\spool\drivers\64\3\LXCGtime.dll) in case the file was corrupted, however that did not work.

The user just recently purchased an HP printer but I am not sure if the printer software that came with it somehow conflicted with the Lexmark software.

I ended up doing a full un-install of the Lexmark printer software from the Windows Control panel. After a reboot the error no longer appears.

As always this may mot be the only solution but "It Fixed it for me"

## Wednesday, December 23, 2009

### Dell Studio 1737 Hardware Interrupt Issue

In a previous post (see it here ) I wrote about a problem I was having with my Dell Studio 1737 laptop running Windows Vista Home Premium 64 bit edition.
I was experiencing an intermitent problem where the CPU would hover at close to 50% even when the laptop was idle.

After reseting my laptop back to factory condition I continued to see the same problem.

I finally resolved the issue but updating the system BIOS and firmware or drivers for the following items.
• Soundcard
• Chipset
• Integrated Web Cam
• Video card.
Unfortunately I did not definitively determine the exact update from above that solved the problem as the problem was so intermittent but by installing one or more of the above updates did resolve the issue.

I was able to download the above updates directly from support.dell.com. I entered my service tag and was able to download each of the update files above. ( NOTE that you may need to restart the laptop after some of the installs)

On another note I have also upgraded the laptop to Windows 7. I will post about that process soon.

### Happy Holidays from ItFixed!

Happy Holidays from ItFixed and all of us at mcgraphix Inc!

We are working on some exciting new programs and software for 2010.

## Klok 2.0

Make a donation today and not only help support the development of Klok but also help support families in need this holiday season. And now, with every donation, you will be given instant access to the Klok 2.0 beta.

## Thursday, November 26, 2009

### It Fixed it for me - eBox on Virtual Box

I came across an interesting Linux distribution I though I might try out called eBox.
From their website

eBox Platform can act as a Gateway, an Infrastructure Manager, a Unified Threat Manager, an Office Server, a Unified Communication Server or a combination of them. One single, easy-to-use platform to manage all your network services.
I didnt have any extra physical machines to run this on so I decided to try this one on Virtual Box as I am running some other test distros on my Vmware server. Anyway I downloaded the iso image and mounted it in my new Virtual Box virtual machine. The install ran fine without any issues however when the base install step completed it needed to reboot to start the actual eBox setup. Upon restart the virtual machine would not start and I was presented with the following error

this kernel requires the following features not present on the CPU: 0:6

As eBox is based on ubuntu linux I found the solution on the ubuntu forums.
In order for to get ebox running in Virtual box you must follow the below steps:

In VirtualBox. Right Click on the eBox virtual machine and choose settings. In the Settings window that pops up, General selection on the left, click the Advanced tab on the right. Enable PAE/NX is in the middle of the window in Extended Features.
Once I made the above change I restarted the virtual machine and it continued with the eBox set.

## Wednesday, November 25, 2009

### VMware Server - vmrun list command

This is a quick how to article on using some basic command line tools to administer VMware server 2 virtual machines running on a Linux system. In my case I am running Vmware Server on Centos 5.4 but I'm sure this will be very similar if not exactly the same on other versions of Linux.

Anyway here is the small problem I ran into. I wanted to get a list of running virtual machines on my centos server so I used the command

vmrun list

If memory serves me corretly this used to spit back a list of the running vms. However the above command now returns

Error: Malformed hostname parameter. For the given service provider, the hostname must be a URL, in the form https://:/sdk

The correct command that did work was

The above command would then produce the following output.

Total running VMs: 1
[standard] XPPro/XPPro.vmx

The command above can be adjusted accordingly run other functions on the vm as well (start, stop, pause, etc...). Please see the full documentation on the vmware.com website.

I not sure when the command changed (perhaps for better security in the latest vmware server software) but the above steps now get me to where I need to be.

Hope this helps someone else.

## Monday, November 23, 2009

### Latest 13 - It Fixed it for me Articles

Seems that my It Fixed it for me article series are some of the more popular posts on my blog so here is a quick list of the latest 13 It Fixed it for me Articles.

## Sunday, November 22, 2009

### Samsung Omnia i910 CF03 update

As you may have already heard Samsung has released an update for the Samsung Omnia SCH-i910 Cell phone. The latest update is the CF03 and is available from the Samsung website.

There is a fairly straight forward install directions page located here. This page is for performing the upgrade on a Windows XP (32bit) system. There is also a version available for Vista (32bit)
At this time the 64 bit version is not available. ( or at least I couldn't find it).

A high level overview of the process is listed below.

• Installation Of Microsoft ActiveSync 4.5
• Backup Data from the SCH-i910 to the Computer Using ActiveSync 4.5
• Verification of the Phone's Software Version

As I already had ActiveSync 4.5 installed I moved on the next step.
Just double click the app and follow the on screen instructions. After the process completes successfully all user data and settings will be gone and will need to be set again. This includes any apps that you may have purchased separatly. For example I bought SPB Pocket Plus. After I ran the upgrade I needed to reinstall the app and reenter my serial number. So make sure that it is handy before the upgrade.

The whole upgrade to CF03 process took about 30 minutes and was fairly straight forward. I did encounter one small issue that I was able to overcome. After you backup your files and start the upgrade app it states that you should reset the phone (power cycle) and the upgrade will start automatically.
For me this did not happen. I had to reset the phone a second time. After the second reset the upgrade proceeded normally. Im not sure if this is a know issues but I was very cautious about resetting it again as I have read that it could render your phone useless.

Once the upgrade completed it rebooted the phone and came up to the first Windows Mobile set up wizard ( for the touch screen).

I have been restoring all of my data and settings but so far all seems to work well. There have been a few UI updates that are noticable including a better touch keyboard feel. The GPS receiver has also been unlocked for third party apps.

As the Samsung website states there is link to customer support if needed.

Now if I can only get Google Maps to connect to the GPS I will be all set.

Good Luck.

## Thursday, November 19, 2009

### It Fixed It for Me - How to remove Antivirus System PRO

Antivirus System PRO is apparently a new rogue program that infects your pc then nags you about false infections in attempt to scam the user to purchase the software. Antivirus System PRO will nag the user with bogus pop ups claiming infections that are not really present. For example, I had a pc with this infection that was the network cable was removed from pc that continuously displayed a popup message that there was an attack underway from seemingly random ip addresses.

This infection is removed by using my favorite spyware removed program, Malwarebytes.
Here is how I removed this infection
1. Boot the Pc into SAFE mode
3. Install Malwarebytes if its not already installed ( I used a USB key to transfer the most recent installer to the infected pc) and update the definitions to the current database.
4. Run a full scan on the infected pc
5. Reboot once the scan is done
7. Run a full scan again to ensure that the infections are gone.
8. I then rebooted into normal mode and logged in as a regular user.
9. I ran the scan again just to triple check. ( if there is more than one normal user repeat for each user)
10. The Pc should now be clean

Hope this helps.

As always this may mot be the only solution but "It Fixed it for me"

## Monday, November 16, 2009

### It Fixed it for me - How to hide the mysql information_schema database.

This is a quick post on how to hide the information_schema database from standard users.
In teaching a web design class I set up a few test student accounts on my mysql Linux database server for the class to play with. However when they logged in to phpmyadmin they could see their own database as well as the "information_schema" database. For security I wanted to hide the information_schema database from the users while they "play"

The solution I found was to add the following code to your config.inc.php file

$cfg['Servers'][$i]['hide_db'] = 'information_schema';

After the above change the users could only see the database that they were allowed to see when logged into phpmyadmin.

Hope this helps someone.

As always this may mot be the only solution but "It Fixed it for me"

## Wednesday, November 11, 2009

### It Fixed it for me - VMware MUI blank page

I can't take credit for creating this fix but I thought it may be helpful to get the info out there again.
I recently installed VMware Server 2.0.2 on a new Centos 5.4 Linux server (32bit but it may work on 64bit as well) the install appeared to go smoothly but when I tried to go to the MUI (management user interface) all I received was a blank page.

I found a post over at www.linuxquestions.org that seemed to remedy the issue.
What I had to do was from a command line on the Centos 5.4 Server run:
(Note the below script may wrap on the screen.)
mkdir /usr/lib/vmware/lib/libc.so.6
cd /tmp
mkdir tmp
cd tmp
wget http://mirror.centos.org/centos/5.3/os/i386/CentOS/glibc-2.5-34.i386.rpm
rpm2cpio glibc-2.5-34.i386.rpm |cpio -ivd
mv lib/libc-2.5.so /usr/lib/vmware/lib/libc.so.6/libc.so.6
cd
rm -rf /tmp/tmp
service vmware restart
After I ran this mini script I then restared the VMware services and I was able to see the MUI web page again.

Apparently there is a problem with a particular library on Red Hat and CentOS systems.

As usual this may not be the only solution but "It Fixed It for me"

## Thursday, November 5, 2009

### Product Review - PNY 4GB USB Flash Drive

Here is a small review of a USB Flash drive I just picked up.
I bought a PNY 4GB USB 2.0 Flash Drive Micro Swing Attache drive from Staples for $17.99 I havent been using it for long but so far I really like it. It has a push button on the side that make the USB connecter "flip out" from the side of the device. It comes in several different colors ( I picked Blue) so you can keep different drives for different purposed or even one for each family member. Another thing I liked about the drive is that it has a small hole in the end to attach it to a key ring. I seem to always leave mine on my desk but usually always have my keys. I have installed almost 1GB of portable apps on it so far and have plenty of room for my other needed docs. For only$17 you cant go wrong with this one. If you have one please let me know your opinion of it by posting a comment.

## Monday, November 2, 2009

### It Fixed it for me - Event ID 7031 - Source Service Control Manager

This past week I had a client contact me regarding a strange printing problem. It seems that when ever he rebooted or even tried to open up the Windows XP printers screen he would get a message that "The Print Spooler service terminated unexpectedly." If I looked in the Windows services applet the Print Spooler service was stopped. If I tried to start it, it would start but as soon as I tried to look at the installed printers or try to print from any application it would give me the same error again. In the Windows Event log I found many Event ID 7031 errors.
I did come across a windows kb article that sounded somewhat similar but it didn't help in my case.

The solution I found was fairly simple:

First I needed to stop the spooler service (which was already stopped and would not start ayway)

Second I opened up a Windows Explorer window and browsed to C:\WINDOWS\System32\spool\PRINTERS. I simply deleted all the files in this folder.

Once this was done I could start the print spooler service and everything worked again.
This worked for me on a Windows XP pro machine so I am not sure if it will work for Windows Vista or Windows 7. If anyone tries this on those operating systems please let me know if it worked by posting a comment. Apparently it had to do with an application that sent a print job to the spooler that got corrupted or was not in the correct format.

As usual this may not be the only way to remove the software but "It Fixed It for me"

## Friday, October 30, 2009

### It Fixed it for me - How to remove email address from Auto-Complete list

Here is small fix that I was recently asked about. I have a client that needed to remove a mistyped or invalid email address from the Outlook Auto-Complete list.

The fix is very simple

To remove a name or email address from Outlook's auto-complete list:

• Create a new email message in Outlook.
• Start typing the name or address you want to remove.
• Use the down arrow key to highlight the desired (undesired) entry.
• Press Del.
As usual this may not be the only way to remove the software but "It Fixed It for me"

## Sunday, October 4, 2009

### Product Review - Paint.Net Software

Its been a while since I have added a product review so I have decided to add a review on a program called Paint.NET. This software is a very good image editing software and it is free to use.

From thier website:
Paint.NET is free image and photo editing software for computers that run Windows. It features an intuitive and innovative user interface with support for layers, unlimited undo, special effects, and a wide variety of useful and powerful tools.

Although I am testing the 3.5 beta version of the software I found it to be very stable. The software was very easy to get and install. The interface was as it was as it was described very simple and intuitive.

I have used both Photoshop and Gimp and for the majority of users this program would be much easier to learn and use, even some of the advanced features such as image layers, and other special effects. Paint.NET claims to have updates every 4-8 weeks so keep an eye out for newer versions (stable and beta).

I would highly recommend Paint.NET to anyone that needs some good image editing software and doesnt have the money to pay for the Photoshop.

I will be adding Paint.NET to my list of recommended software for new clients.

## Klok Personal Time Tracking Software

Its been a bit over due but if you are an individual that would like to use Klok to track your own time contact us today. No previous experience using earlier versions of Klok is necessary. We are currently seeking users on Windows platforms, but will be expanding to include Mac and Linux users soon. If you are interested please see the main Klok site at http://klok.mcgraphix.com

## KlokWork

KlokWork is an underlying pluggable architecture that allows Klok to talk to server-based systems. This could be an external system such as FreshBooks or GetHarvest or an internal home-grown time tracking system. We are currently looking for small organizations or teams (6 or fewer users) to test this functionality. In this first round of testing, Klok will connect to our own deployed server environment that will allow for group based reporting. So you do not need to host your own server or have existing accounts with any third-party vendor. Later rounds of testing will include integration other providers.

## Sunday, September 13, 2009

### It Fixed it for me - ClamWin Antivirus

Here is a small free program that may come in handy. Its called Clamwin Portable. Available at www.portableapps.com. Description from the website:

ClamWin Portable is the popular ClamWin antivirus packaged as a portable app, so you can take your antivirus with you to scan files on the go. You can place it on your USB flash drive, iPod, portable hard drive or a CD and use it on any computer, without leaving any personal information behind.
I have this app loaded on my USB key along with its virus definition database. I have used this app when a pc is infected with a virus that may prevent the installed Antivirus program from running or updating its own virus database.

I have used ClamWin Antivirus many times to fix pcs that have no internet access and cannot update their own virus software. I can update the virus database on the USB key from another pc and then connect the USB key to the infected pc.

I beleive this app can also be run from a CD although I have not used it that way. I imagine you would need to burn a new cd every time the virus database is updated.

## Thursday, September 10, 2009

### Why not to use big name repair shops! - part 2

It happened again. I got a client call who claimed to have a laptop they they took to "a large chain PC store" He took it in because of a broken power plug. When he picked it up they were trying to force him to by some new Antivirus software to replace Norton because the computer was infected with a specific virus and some addtional spyware.

He managed to get the pc away from the techs and decided to have me look at it instead.

After running all of my usuall Free Antivirus and AntiMalware (Malwarebytes, Ad-Aware, Spybot, Windows Defender, Clam AV, AVG antivurus and a few other minor scans) The virus and spamware that they claimed was on the pc was NO WHERE to be found. And get this... There was no Norton software installed in the first place so whey were they going to replace it?

In this case it seems that they tried to scare a customer into buying something that they normally wouldnt know if they even needed.

Anyway im just venting about why anyone still brings pcs to the big name store.

Thanks for listening.

## Sunday, August 23, 2009

### It Fixed it for me - Personal Aantivirus Removal

I cant take credit for creating this fix but I fugured I would post about it as this seems to be a new spam/spyware program.

I recently had a client come to me with an infection of a fake antivirus software. It would display a small pop up in the bottom right corner of the screen with alerts that the pc is infected with a number of trojans and other viruses.

The software apparently did not install in a way that would allow you to remove it from the control panel "Add/remove programs" applet and the un-install icon in the start menu would not work at all.

I came accross this method of uninstalling the software that appears to work.

                                              -Open My computer or windows explorer and , open the  C: drive; -Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe; -Run (double click) the file Uninstall.exe
A small popup should come up stating that the removal was successfull.

After running this I also ran a Spybot Search and Destroy scan and a Malwarebytes Antimalware scan to be sure that the infection was gone.

As usual this may not be the only way to remove the software but "It Fixed It for me"

## Monday, August 17, 2009

### It Fixed it for me - Manually Remove Spyware Doctor

I came accross a pc that had Spyware Doctor installed and needed to remove it manually as the uninstaller would not work.

In serching for the best way to do that I came across the following steps to manually remove Spyware Doctor from a pc.

• Ensure that you have fully exited the application. To fully exit from Spyware Doctor please right click on the Spyware Doctor icon in the notification area (next to the clock on the Windows taskbar) and select Shutdown from the menu that appears. Please also close any instances of Internet Explorer or other browsers.
• Perform an uninstall of Spyware Doctor from: Start > Programs > Spyware Doctor > Uninstall Spyware Doctor
• Make sure that the Spyware Doctor folder (which by default would be under 'C:\Program Files') no longer exists. If the 'Spyware Doctor' folder still exists, delete the folder.
• Select Start>Run then type regedit and click OK
• Delete the following keys
HKEY_CURRENT_USER\Software\PCTools\Spyware Doctor
HKEY_LOCAL_MACHINE\SOFTWARE\PCTools\Spyware Doctor
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Spyware Doctor

After the above procedure I could not longer find any trace of Spyware Doctor.
As usual this may not be the only way to remove the software but "It Fixed It for me"

## Monday, August 3, 2009

### Malwarebytes Anti-Malware fixed another laptop for me.

I had a new client come to me this past week with a laptop that was infected with many different kinds of malware. It had the usual popups, fake alerts, bad cookies etc...

I first decided to try what is quickly becoming my "go to" application to clean infected pcs. I installed Malwarebytes Anti-Malware 1.39 (downloaded from filehippo.com). After the install I ran the programs update feature and installed the latest definitions. After running a system scan it found a very large list of items. After reviewing the items I then opted to have the program clean up everything. It ran for a few minutes and then gave me a log of what it did and then alerted me that there were a few items that it could not fix them until after a restart. I restarted the laptop and found that it no longer exibited any of the symptoms that it was brought to me for.

I wanted to make sure it was clean so I then ran the scan again. This time Malwarebytes Anti-Malware did not detect any further infections. To double and triple check the pc I ran Microsoft Windows Defender scan and Spybot Search and Destroy scans. Both did not detect any further malicious items.

If you need to clean your laptop or pc I highly recommend Malwarebytes Anti-Malware. Just make sure you download the latest version and perform the programs update feature before running.

## Wednesday, July 29, 2009

### Why not to use big name repair shops!

I was just sent a link to a post that I thought I would share. Before I got into this line of work I had to bring my laptop in for repairs. After being assured that my data was safe I had my laptop returned with a completly rebuilt drive. I was never notified that my drive was even going to be reformated I was just SOL.

Anyway here is a another post obout similar experiences. This is why I always recommend backups and to hire a local pc tech that knows what he/she is doing.

Shameless plug here..... Visit www.itfixed.com for pc and network support.

## Sunday, July 26, 2009

### Google Calendar - Syncing to Outlook

My wife recently asked me if it was possible to sync my Outlook calendar to her calendar stored on a separate pc. At first I was not positive how to set this up as I already had my Outlook syncing to my Samsung Omnia cell phone. After a very brief search I decided to give Google Calendar Sync a try.

Google Calendar sync is a small download that I installed on my main pc that runs Outlook 2003. It runs in the task tray and periodically syncs changes to my calendar to her gmail account. As I dont have a large amount of frequent changed I set up up to sync every 8 hours but the default is every two hours.

It also has the option to sync in both directions or each direction separatly. I have set it up to sync in both directions - meaning that if I make a change in Outlook it will appear in her calendar and if she makes a change to her gmail calendar it will appear in my Outlook calendar.

The simple solution allows me to have my phone syncd to my Outlook calendar as well as my Outlook Calendar to her Gmail calendar.

I guess I dont have any more excusses to miss any more appointments :)

## Tuesday, July 21, 2009

### It Fixed It for Me - Disable Windows Live Messenger

Here is a rather annoying issue that has been bothering some of my clients and I thought I would give my solution to the problem as I searched on google and ask.com but could not find the correct answer easily.

On Windows Vista when your pc starts Windows Live Messenger starts as well. Many of my clients do not like the fact that they have to close the window manually even though its really only one click to close the program.

In order to prevent Windows Live Messenger from running on login here is what I did.
Create a dummy(or an actual account if you use the software) and then login
to Live Messenger.
Under the menu choose Options. In that window you can disable the checkbox
that starts Windows Live Messenger at startup.

You can also unstall the software completly but if you ever plan to use it you would then have to reinstall it again. I have also not found any easy way to uninstall if from Vista anyway. Please post a comment if you have easily removed it from Vista.

This may not be the only way to fix this problem but It Fixed It for me.

### 100th Post

Its took a long time to make it here but this post is the Official 100th Post on my blog about IT and computer related issues. Thanks to everyone who has posted a comment or question.

Well...heres to another 100 posts.

Scott

## Monday, July 13, 2009

### It Fixed it for me - DVD Drives not working on XP

I had a client pc with Windows XP Pro installed brought to me with a problem of not being able to install some software. After looking at the pc I found that the DVD drives were not even listed in My Computer. The drives did have power as they did open and close correctly.
I checked the device manager and they were listed but had the dreaded exclamation points over the icons. After talking to the owner I was informed that they had tried to remove some software that was used for DVD creation and DVD movie playback. Apparently there are some know issues with uninstalling this type of sofware. Anyway I found a nice article on microsofts site that referenced this issues. Microsoft has created a Fix IT ( Microsoft Fix it 50027 to be more specific) that I ran and it replaced some registry entries automagically. After a reboot Windows XP detected that the drives were there and reinstalled the necessary drivers.

When the pc came back up I was able to now see the DVD drives listed in My Computer and was then able to install some newer better software using a CD.

It is worth noting that if the Fix It fails Microsoft also lists the steps manually to attempt to repair the problem on the article as well

This may not be the only way to fix this issue but IT FIXED it for Me.

## Thursday, July 9, 2009

Well you may of heard by now that Google will be attempting to introduce a Google Chrome Operating System. It will face many of the uphill battles as Linux does. As I have become quite a Linux enthusiast I will defiantly be giving Google's OS a look. Many of the existing Google apps seem to be fairly easy and simple to use so I would guess that the OS would have some of these same traits. We shall wait and see.

## Thursday, June 25, 2009

### It Fixed it for me - XP SP3 Fails to install

Here is another issue that I figured I would report my findings on...

I was trying to install Microsoft Windows XP Service Pack 3 on a XP machine.
After running for about 15 minutes I got a nasty error
Service Pack 3 setup error. Access is denied.
I tracked this back to permissions being incorrect on various registry keys.
The permissions can be changed from either a virus or malware program or certain security antivurus program that lock down permissions to try to keep out unwanted changes.

Anyway I found this article from Microsoft that lists some methods of fixing this error. The links is http://support.microsoft.com/kb/949377.

The option that worked for me was Method 1 in the Advanced Troubleshooting section.
Basically I had to download Subinacl.exe from Microsoft install it then create and run the small batch file listed in the above article.

The batch file took a while to run but it reset the registry permissions to the proper settings so that I could then install Service Pack 3 without a problem.

This may not be the only way to fix this problem but "ITFIXED it for Me".

## Friday, June 19, 2009

### It Fixed it for me - IE8 corruption

This one was an interesting issue. I had a client that attempted to upgrade to Internet Explorer 8.
During the install the pc hung but according to the user finished the install. After the install, when you open IE the tool bars were missing and it would not allow you to click on any links in any page that was displayed. This hung install also caused the "Internet Options" control panel applet to stop working as well.

I could not even go to microsofts site and reload the installer package again as all downloads would just make the screen flash and then nothing would happen.

I pulled out my (invaluable) USB key with my portable apps. On my USB key I had a protable version of Firefox (see my article on portable apps here ). I ran the portable version of Firefox and was then able to go to Microsoft site and download the IE8 Setup file.

After running the IE8 install again the tool bars and links started working again. It also fixed the Internet Options control panel applet to work again.

Im not sure what exactly happened during the first attempted install but downloading the IE8 setup file again Fixed It for me.

## Wednesday, June 17, 2009

### Samsung Omnia i910 Apps - Pocket Putty

Here is another good free app for the Samsung Omnia (or any windows mobile phone for that matter).

This one is called Pocket Putty. It is an ssh terminal to connect to ssh servers.

I have used this to run commands on my linux server while connected to my wireless network. Granted the screen is rather small but it gets the job done.

## Friday, June 12, 2009

### Samsung Omnia Favorite Apps - VNC

I have been getting a few comments here and there, online and offline aobut which apps I use on my Verizon Samsung Omnia cell phone. I thought I would post a breif description on some of the apps.

The first app I would like to mention that I use regularly is VNC (Virtual Network Computing)
This is available in many versions online so make sure you get the correct version for your phone. I installed this to the phones many menory rather that to a SD or other memory card as I would like it to be available even if the card is not installed in the phone.

This app allows me to connect to any server or pc that is running the VNC server software (also a free version availalbe from realvnc.com). I will not go into how to set the server side software up in this article.

I have used this in my own home to connect to all of my pcs in my house using my wireless network. Once connected to a wireless network I just need to enter the ip address and port that the vncserver software is running on for the pc I would like to connect to.

After I enter the password I can then see the desktop of the pc I connected to. This is similar to a PCAnywhere connection but much smaller screen size for a cell phone.

I have also used this in some of my business clients offices that have wireless network and are running the VNC software on their servers.

Granted if there was a pc available to make a remote connection with I would most likely choose that method. But for anyone that needs to administer remote machines in a pinch I highly recommend using VNC on your cell phone

## Thursday, June 11, 2009

### Samsung Omnia I910 Game - Bejeweled 2

I have to thank my wife for this one as I have been searching for a while and could not find it.
My wife found Bejeweled 2 for my Samsung Omnia i910. The Windows Mobile smart phone version was on handango.com for $9.99. It installed cleanly and runs well so far. I will be posting some new articles on other apps that I regularly use on my Omnia. If anyone has any other decent apps for Verizons Omnia please let me know. For some of my other Omnia related posts please click here. ### Restore Dell Studio 1737 Laptop to Factory Settings Well I had what is appearing to be a hardware driver problem get the best of me. I have a Dell Studio 1737 laptop running Windows Vista Home Premium 64 bit edition that generally is a great laptop, but I have been seeing some performance issues. For no apparent reason and at random intervals the cpu would go to 30-45% utilized and hover there even if the laptop was idle. I have attempted all of my usual tools to try to narrow it down to find what the issue is. ( turning of services, disable devices, update drivers, etc...) The odd thing is if I close the laptop screen and then re-open it after a minute or so the CPU would calm down for a while. All seem to get me know where. I also used a program called Process Explorer (by Sysinternals) to try and track it down. Process explorer showed that the cpu was hung on Hardware interupts. This is was lead me down the bad driver route. As I have wasted too much time on this I have decided to just reset the laptop to the factory condition and reinstall my apps. I have listed the steps to recover the pc back to the factory state in case anyone else has this problem. • Restart the computer. • When the computer restarts, press F8 until you see the Advanced Boot Options menu. • Select "Repair Your Computer" and then press Enter. • Choose the language and then click Next. • Log in as a user who has administrative credentials, and then click OK. I choose my regular user name and entered my password • Click Dell Factory Image Restore. • In the Dell Factory Image Restore window, click Next. • Select Yes, reformat hard drive and restore system software to factory condition check box. • Click Next. The computer is restored to the default factory configuration. • When the restore operation is completed, click Finish to restart the computer. My laptop took about 30 minutes to run the restore Hope this helps. For more It Fixed it for Me articles please click here ## Tuesday, June 9, 2009 ### It Fixed it for Me - Vista and Wireless Network Problem Could they make it any harder!?!?!?! I have a client that just bought a new HP Pavilion Laptop with Windows Vista installed. When attempting to connect to an office wireless network ( WEP encrypted network), the laptop would find the wireless network but would never make a successful connection. In the Network and Sharing Center showed a Red X on the internet side of the "network map". The wireless network would always be detected as a Public Network instead of a Private Network. Even it I manually set it to Private it would come back as Public on the next reboot. This laptop had Norton Internet Security Suite pre-installed. I found that for whatever reason the wireless network I needed to connect to had its security settings in correct. To allow the laptop to connect to the office network I had to open up Norton Internet Security and click on Settings next to the Internet Heading. This should bring up the settings window that should include a link to the "Smart Firewall". Under Smart Firewall there is a configure link for Trust Control. On the left hand side there should be a drop down list that should show you the wireless network you are connected to. If you select that item and then click the Edit link an Edit Network Details window should appear. On that screen there should be another Edit link next to Trust Level that will allow you to change the Trust Level for that network. I set it to Shared (or Trusted) to allow the network traffic to pass to the laptop. Once I changed the setting and rebooted the HP Pavilion was then able to connect to the office wireless network. This is just another example of why I prefer to not use Norton products in favor of other firewall products such as Zone Alarm. I hope this helps someone else. For more ItFIXED it for Me articles please click here. ## Saturday, June 6, 2009 ### If Fixed it for Me - Fast User Switching and Netgear Wireless Nic I recently installed a Netgear WG311 Wireless-G PCI network adapter to a pc that was formerly using the Windows XP Fast user switching ( the login screen that allows you to simply click on your user name to login). After installing the management software that came with it and a reboot I was presented with a standard login box where I had to type my username and password. If I tried to go to the control panel and set the fast user switching back on I received an error that stated "A recently installed program has disabled the welcome screen and Fast User Switching. To restore these features you must unistall the program. The following filename might help you identify the program that made the change: mrvgina.DLL" I searched around and found the following solution. Open up the register editory and go to the following key . (NOTE: always take a backup before making changes) HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/Current Version/WINLOGON Then remove the key named GINAdll The next login I was back to my fast user switching screen. This may not be the only way to fix this problem but "ITFIXED it for Me". For more "ItFixed it for Me" articles please click here. ## Friday, June 5, 2009 ### Product Review - CodeStuff Starter Next on my Product Review list is a program called Starter by Codestuff. I tested the latest version 5.6.2.9 available from http://CodeStuff.mirrorz.com. The program is another freeware program that gives you a good insight into what is starting on your computer and how it starts. The UI is split into sections with a windows explorer like tree on the left and a list of items on the right hand side. There are several tabs at the top to switch between views for Startup Items, Processes and Services. On the Startup tab clicking on any item filters the list on the right hand side accordingly. The list on the right has several columns of data available for each item. To disable any items you can simply uncheck its corresponding check box. On the process tab is a list of all the processes that are currently running on your system. This is similar to the Windows Task Manager Process tab but Starter has added a very handy right click menu option to search the internet for info on the item selected. On the Services tab is a list of the services (running and not running) on your pc. This is similar to the Windows Services Applet. It allows you to start, stop, pause, restart etc... the services. The software has an installable version as well as a stand alone version that does not keep any files on your pc (possibly good for transporting the program by USB key) In conclusion I found this to be a very user friendly, intuitive program that combined widnows tasks as well as added some additional functionality. I will defiantly be adding this one to my list of support programs. For more of my Product Reviews please click here. ## Wednesday, June 3, 2009 ### Games for Samsung Omnia i910 I am posting the question for the masses to help me out with... I am looking for a some good games for my Samsung Omnia i910 from Verizon. I have not been able to find any decent games. They can be either free or paid for. A nice Bejeweled type game would be nice :) If anyone knows of any please post a comment. ## Monday, June 1, 2009 ### It Fixed it for Me - Latest Articles ## Wednesday, May 27, 2009 ### How to connect to an iSCSI target from Windows Vista In my last post on How to create an iSCSI target on Centos I detailed how to setup an iSCSI target. In this post I will list the steps I used to connect to that target from Windows Vista. To connect to the iSCSI target from Windows Vista first open up the control panel and double click on the iSCSI Initiator Icon. Once the applet starts click on the Discovery Tab. And ADD a target portal. Use the ip address of the iSCSI target server you created from my last article. I left the default port. I then selected the Targets tab and hit the refresh button. My iSCSI disk that I set up on the Target server now appeared in the list. To connect to it you will need to enter the user name and password that you used in the creation of the target (from my last article). Highlight the target from the list and click on the Logon button. You will then see the following popup box. If you would like this connection to come up automatically when the system reboots select the checkbox for that option. Click on the Advanced button to bring up some additional options. Check the CHAP login information check box and enter the user name and password you created the iSCSI target with. If all goes well you should see the Status column go from Inactive to Connected. Once this is connected you should see a new drive in the Windows Disk Managament applet that you can then format as needed. Note that this was used for purely a test environment and should not be used in a production setting without some serious security and performance changes. For other linux articles click here. For other iSCSI articles click here. ### How to create an iSCSI Target on Centos 5.3 This article is a quick howto on how I set up a working iscsi target on a centos box. Note that this was just for my own personal testing and should not be used in a production environment without some serious security and performance enhancements. On with the HOWTO:... Start out with a Centos 5.3 server. I will not go into how to set this up but I am willing to bet if you are looking at how to set up iscsi then you already know how to set up a Centos server. From a command line type yum update reboot This will make sure the system is up to date. Then Download iscsitarget-0.4.17.tar.gz from SourceForge I put the above file in /usr/src/iscsitarget If that folder does not exist you will need to create it. mkdir /usr/src/iscsitarget Then change to that directory cd /usr/src/iscsitarget Now you will have to enter the following commands to extract the files and install iscsitarget. tar xvf iscsitarget-0.4.17.tar.gz cd iscsitarget-0.4.17 make make install Once installed I created a folder to house my test disk files mkdir /data/iscsidisks Then create an empty file for your iscsi target file dd if=/dev/zero of=/data/iscsidisks/LUN0 bs=1M count=512 (The above command will create a 512 MB file. Adjust accordingly.) Now onto the config file for iscsitarget Open up the /etc/ietd.conf file I added the below options but there are many others as well. See the man file for more help. Target iqn.2009-01.com.example:testdisk IncomingUser scott 123456789012 OutgoingUser scott 123456789012 Lun 0 Path=/data/iscsidisks/LUN0,Type=fileio Alias test InitialR2T Yes ImmediateData Yes MaxOutstandingR2T 8 You may need to adjust the allow and deny files. For my testing I opened it up to allow all connection but you can adjust accordingly Open up the /etc/initiators.allow file. I added ALL ALL to the file. Now you can then restart the iscsi-target service /etc/init.d/iscsi-target restart At this point you should now have a working iscsi target that you can connect to from an iscsi initiator. I will post a separate article on how to connect to this target. For instructions How to connect to the iSCSI target from Windows Vista click here For more linux articles please click here For more iSCSI articles please click here ## Tuesday, May 26, 2009 ### How to mount a USB drive with writeable permissions on Linux I have a Centos Linux server that I have connected at large USB drive to. Once I mounted the USB drive I can read and write files from the server only as the root user. No matter how I chmod the files on the mounted share I could not get the permissions to stick. I came accross a solution online and figured I would post it here. The solution was to mount the USB drive with the following command line. mount /dev/sda1 /mnt/usbdata -o users,umask=000 This allowed all of my users access to the device. Normally I would not want this but in this case I just have the space for extra backups and scratch space. Hope this helps someone else. For other Linux articles please click here. ## Sunday, May 24, 2009 ### It Fixed it for me - Virtual Box Kernel Error While running Virtual box 2.2.2 on Vista Home Premium 64 Bit, I attempted to start up some of my virtual machines. As soon as I try to run any of the individual VMs I received the following error: Cannot access the kernel driver The solution I found was to open up the control panel and go to "Programs and Features" applet. I selected the "Sun Virtual Box" item from the list and selected the repair option. This essentially went through the install of the software again and repaired any missing or damaged files. How it got damaged in the first place I do not know but the above solution fixed it for me. I was then able to open up my VMs as usual again. For more of my "It Fixed It for Me" series please click here ## Wednesday, May 20, 2009 ### How to change VNC Server password on Linux I was recnetly asked how to reset a password for VNC Server on a Linux machine. For those that would also like to know here is how I did it. You can either connect to the machine remotely over an ssh program like putty or you can do this directly from the terminal. Open up a command prompt for the user that you have vnc server running as. Then type vncpasswd You will then be prompted to enter a new password twice. Choose your new vnc server password and then restart the vncserver service using the following command. service vncserver restart The above commands work when run as the root user on Centos but should work similarly on most other variation of Linux. Hope this helps. ## Tuesday, May 19, 2009 ### Product Review - Zoobuh - Kid safe email In looking for a simple email provider for my young daughter that would block all inappropriate emails I came across a website called Zoobuh.com. The site offers a free trial for one month then is only$1 per month for each email account. The kids email account has many configurable options that allow almost total control of all incoming and outgoing email. One of the best options is the ability to have a copy of all incoming and outgoing email to be sent to a parents email address for monitoring. Another option is the ability for each account to only send and receive email to addresses that are in your contact list. A list which I might add can be locked by a parent so that every email is from a known source.

So far my daughter has really enjoyed sending email to her friends and family. And I have enjoyed knowing that any her email is spam free and from known sources.

Fot those of you that have small kids and are worried about email protection I highly recommend a zoobuh.com account. I can not and will not guaranty that this is 100% safe but so far I have not seen any reason to be even the slightest bit concerned.

## Friday, May 15, 2009

### Product Review - Wireless Network Meter - Windows Gadget

The item I tested was The Wireless Network Meter V3.0. See the screen shot below.

I have this gadget at the top of my list. It shows me which wireless network I am connected to as well as other items like my ip address, the public ip address I am connected to the internet with, a way to lookup my ip location geographically, and wireless signal strength. It also has some nice statistics on my network speed both up and down. It even shows a real time graph of network traffic.

It is very easy to install. Just download the single zip file, extract and double click the file to install. You can then go to the options screen and select the NIC that you would like it to monitor.

I find that I look at this gadget all the time. It has a nice UI that goes well with my other Windows Gadgets. I highly recommend this gadget to any Microsoft Windows Vista user using the sidebar that like to keep tabs on network info.

## Monday, May 11, 2009

### It Fixed it for me - yumex hangs on Centos

I recently came across this problem. I have a Centos 5 server that I tried to update using yumex. I selected the updates I wanted and tried to apply the updates. Yumex started to process but would hang before any of them were installed.
I tried to install one update at a time to see if it was a conflicting rpm that was causing the issues. It wasnt.

I then used the folling command to rebuild the RPM database

rpm --rebuilddb

It took a short while to run but after the rebuild my yumex ran successfully again.

It may not be the only way to solve this problem but ItFixed it for me.

## Sunday, May 10, 2009

### It Fixed it for Me - Outlook Auto Fill Cache File

I had a client recently who run running a windows XP Pro laptop. This client needed to change windows domains. In this process a new windows user profile was created.
After setting up Outlook the user then tried to send email to friends on his contact list. The user used to be able to type a few letters and the rest of the email address would appear in a list. This is what is called Outlook Autofill.

When a new user profile is created the outlook autofill cache file is empty. In the case of only a few contacts it may not be a big problem however this user had over 300 contacts that were already in the previous cache file.

Long story short I needed to copy the old cache file to the new profile.

On Windows XP the file is located at:

You must close Outlook if it is running and then copy the file from the old profile to the new profiles folder.

After Outlook is restarted the autofill cache should have all of the previously entered email addresses available in the drop down list.

Hope this helps somebody else.